Delivery - costs and conditions

Delivery Terms and Conditions

The ordered items will be delivered to your address as soon as possible, but no later than within 5 working days for available items, which are in stock with the suppliers.

Under normal conditions, the goods are delivered to the customer on a working day, within 3 to 7 working days from the day of the order. For deliveries to islands according to the delivery schedule of the carrier, the maximum delivery time is 7 working days.

During periods of increased order volume, such as HARISSA’s birthday, the Christmas season, etc., delivery may take between 3 and 10 business days.

If we estimate that the delivery time will be more than 7 working days, or if it is impossible to deliver the requested item, you will be notified via the email address provided during registration after verification with the supplier.

In places where organized delivery is available, your package will be delivered directly to your home. Where package delivery is not organized, the post office or a courier company will inform you of the arrival of the shipment, and you will be able to pick up your package within the timeframes set by the delivery service.

Harissa or the authorized carrier reserves the right to request identification of the recipient through a personal document. If such identification is not provided, Harissa reserves the right not to deliver the sent goods.

The recipient confirms the receipt of the goods by signing the delivery note or a similar document.

The delivery time to other EU countries is 8-12 working days.

Delivery to GLS Parcel lockers

On this link, you can find locations of all the GLS parcel lockers. When ordering, enter "GLS parcel locker" into the address field and the address of the location of the parcel locker.

Link: https://gls-group.com/HR/hr/trazi-lokaciju/

Delivery Cost

Contact

Fojnička 6
10000 Zagreb
GSM: +385 95 427 4772
Tel: +385 1 207 9584

Email: info@harissa.hr

Instagram: harissa_spicestore

Facebook: @HarissaSpiceStore

Opening Hours: Monday - Friday: 8:00 am - 5:00 pm

General Information

Harissa d.o.o.

Utješenovićeva 1, 10000 Zagreb

Tel: +385 (0)1 7794 836
Email: info@harissa.hr

Web: www.harissa.hr

VAT: 38227622392
MB: 04132831

IBAN: RAIFFEISEN BANK - HR53 2484 0081 1350 77681